The Auction Deals Terms & Conditions
Terms and Conditions:
By registering for this auction you accept and agree to these terms and conditions.
If this is your first time bidding in our auction, or you’re bidding every week, here is some important information every auction enthusiast should know when bidding in our auction.
Payments:
Immediately after the closing of each auction we will process your payment method on file for any lots you have won. This will include a 15% buyer’s premium and state sales tax.
You will receive a confirmation email with a copy of your invoice. For any cards that fail to process, email will include a link to make payment or payment can be made in person.
Your invoice will come from: info@theauctiondeals.com If you do not receive an invoice, please check your junk/spam folder.
HiBid gives you the option to store multiple cards in your profile. When registering for each auction you can select the card you would like charged registering for the auction.
Pickups and Shipping:
Items cannot be paid for or picked up until the auction is complete in its entirety. Once the auction has completed, and the invoices have been created you will receive an emailed copy of your invoice and a text message indicating that you are a winning bidder. You will receive this email typically one hour after the auction has concluded completely.
We have 2 designated days for pickups for each auction.
Tuesday (the day after the Auction Closing Day) from 10:00 AM to 5:00 PM.
Wednesday (the following day) from 10:00 AM to 5:00 PM.
***(A Copy of the Bidders/Purchaser ID/DL is required for invoices $500 and up upon pick up)***
***( If items are being picked up by someone other than the registered bidder, both persons ID/DL will be required upon pick up)***
Late pick ups will be allowed with proper communication.
All merchandise not removed within 8 business days of purchase will be considered abandoned and will be disposed of or resold by The Auction Deals, and no refund will be given.
You may make arrangements by emailing info@theauctiondeals.com or by calling 832-306-1319.
We are located at 8100 Kempwood Drive, Houston, TX 77055.
Shipping is NOT available for any of our auctions at this location.
The Auction Deals is not responsible for removal. We will assist in transporting your items from inside of the auction house to your vehicle.
Due to insurance policies, The Auction Deals employees cannot assist in strapping down or securing items that are transported on the outside of the vehicle.
Item Conditions:
We do not have control over what inventory is sent to us. Our staff does their best to inspect each item and verify its condition. Not all items can be visually inspected so we do test products for functionality when we are able to do so.
Returns and Refunds:
At The Auction Deals we stand by our products. We understand that mistakes happen. Our staff from time to time will miss an important detail when inspecting items. Bid with confidence. We take accountability when we make an error. In the unfortunate circumstance that we do make an error in the listing, we will replace when able and refund when necessary once the item has been returned back to the location of purchase.
All items have a 3-day guarantee against misrepresentation or manufacturer defects.
Due to this being an auction, we do not return or refund for any other reason.
Please ensure that the items you are bidding on are the right size, color, shape, and model you are looking for.
Email/Text:
Just like you, we are not fans of junk mail and spam texts. The Auction Deals will not fill your email with junk and text you at the most inconvenient times. We commit to only sending you text messages to remind you that the auction will start to close in one hour and that you are a winner. The Auction Deals emails are few and far between. We will only email newsletters twice a year. By registering for our auction, you agree that we can send you text messages and emails.
STOP/Unsubscribe:
Each The Auction Deals location maintains its own text and email list. Phone numbers and emails will only be added to locations that you have registered.
If at any time you feel it is too much, reply STOP and you will be removed from the list.
If you do not wish to receive messages from a specific location you must unsubscribe from that location.
Unsubscribing from a location's text list will only ensure that you do not receive any messages from that location.
If you would like to no longer receive emails from HiBid you may make adjustments to your notification and communications in your HiBid account.
By excepting these terms and conditions you are giving The Auction Deals consent to send emails to your email on file for the following:
Winning Bidder Notifications
Upcoming Auction notifications
24 hour closing notifications