IMPORTANT!
1. Payment
We ALWAYS charge whatever credit card is on file when the auction ends. If your credit card declines you have the option to pay cash, debit or credit upon pickup. We do not accept e-transfer. We do not give you your items until you have paid; NO EXCEPTIONS.
2. Item Status
All items are sold 'AS IS', the buyer accepts the property in its existing state. No items are TESTED or guaranteed that they work. No REFUNDS or RETURNS. In some cases where the auction is held on the consignors property, they change their mind and keep the item. We do our best to make it very clear this is unacceptable. If this happens, and you bid on it, you will get a full refund.
3. Pickup
You have 1 day to pick up your order or it will be put back up on the next auction with no refund.
4. If Issues Occur
Any interruptions such as technical or software issues occur, we have the right to postpone or cancel the auction.
5. Shipping
If you are outside of Calgary and DO NOT want your item shipped you must email us ppalauctionhouse@gmail.com and let us know. Make sure your shipping address is correct, as we are not responsible for your items being shipped to the wrong place. Read shipping information for more details. Due to the high amount of lost or stolen items, we now use a UPS Store. They are not cheap and we do not refund the buyer if you choose not to use them.
6. Boxes
We highly recommend that you bring your own boxes when picking up your items, as we need to keep our boxes. Unless your order comes with a box we will not be giving you a box to put your stuff in.
THANK YOU FOR READING AND SUPPORTING PPAL!! WE APPRECIATE ALL OF YOU!! (: