There are many auction sites around the web, we have designed our site to be extremely user friendly. You don’t understand something? No problem simply send us an email or call us and one of our reps will be happy to serve you. Our goal is to serve both the seller and buyer to get great value. We do this by offering you excellent quality equipment. While all goods are sold under typical auction guidelines “ As is where is”, we do our best to take pictures that show the complete unit. This way you can feel comfortable basing your buying decision on good quality pictures. If you still need more info, well we do offer live viewing of or auctions so you can physically examine your pieces you wish to bid on.
Easy Registration: Simply click on he “EASY AUCTION REGISTRATION” button on the main page and it will walk you through the registration process. You will need to simply create a username, password and fill in your credit card details.
The purchasing process:
1)Registration Inspection: you can choose to inspect goods over the internet or come by one of our live viewings. We typically set aside the day prior to the auction for live viewing from 10-4 P.M. Once you like what you see, you click on registration and you either set up an account or if you have an account already, you simply log in and start to bid on the items you like.
2)Biding: after you have registered, you can start to bid on the lots you like. Simply enter you max bid and the software program will increase your bid only when you have been outbid. Really want the item but have been outbid on your on your max dollar bid , you can simply enter your bids on the auction screen bid by bid and battle it out with your competitor.
i)” Not complete saving?” Need bids entered. Simply come by our office and we will have staff here on auction day to assist with bidding.
ii)” Out of town and need help bidding” – No problem. Simply send us or tell us your location we will bid for you
iii) Multiple lots and X the money: You will see multiple items grouped in a lot and that will be sold as one value.
If you notice X the money, that means it will be a multiple of how many items X the money there are. Example 10X the money would be 10X the dollar value and you are bidding on all ten items.
iv) Once time has run out on the clock. Bidding is over.
v) If you have won an item, you will be notified by email. If the lot says “closed”, bidding is over for that item. You also will be notified by email when you are outbid
vi)Terms and conditions sometimes change by auction. If there is a change it will be noted on the registration page.
vii)Bidding strategies: Look and inspect the items for sale will give you a better appreciation of the value, another important strategy is using the max bid feature. Let the software do your bidding simply enter your max amount. Many times bidders will leave things for the end when many lots are closing and end up losing an item due to them being overwhelmed.
viii)You can view all my bids won by the panel at the top of the screen
ix)Remember you are accountable for all bids submitted so please bid accordingly. In the case of a mistake, all bids will be reviewed by our staff.
3)Payment process: Payment is processed through Visa or Mastercard, once the auction is over, you will be charged for the entire auction purchase. Please ensure that you have the funds available.
·If you run out of funds on credit card, you can call our office to arrange a bank draft or cash payment.
·Please note that a standard auction fee of 18% will be charged to all purchases. Referred to as a Buyer Premium.
·Should you continue to bid and payment is always an issue, the office will review your status and you could be blocked from registering from upcoming auctions.
·If you bid on an item and you are having buyers remorse, well please remember that bidding is binding contract and the product is yours. Once you have gained high bid you cannot back out because it affects the bidding on various buyers. Please remember we mainly auction for consignors, so it does not only impact other buyers but also the consignors and auction staff.
·All purchase will be charged a sales tax.
·If your credit card did not process the amount that you bid upon. Please note that bidders will be notified immediately. Should the amount not process after notification, the account will be suspended. If the account is in arrear, then the office will have the option of reselling, storing or abandoning at the buyer’s expense. The buyer agrees to pay all legal , collection and transportation cost associated with the delinquency or abandoned account.
Standard auction roles and regulation such as all goods are being sold on an as is where is basis and no warranties are expressed or implied. All sales are final and binding. Please inspect all goods thoroughly and ask questions on viewing day. We ae here to assist you with your purchase.
4)Removal:
· All goods must be picked up at the specific location noted in the auction flyer. Goods must be picked up within the specific hours noted for that auction. There can be no delays. Should you need assistance, please call our office and we can refer movers who can assist you at a cost.
·Buyer must have the proper moving equipment, tools or technicians to disengage and move the equipment. This is especially true in on location sales.
·Upon completion of the sales , any goods left behind after removal hours will be considered abandoned. Clients are concerned that their unit be empty for on location sales thus buyer will be charged a disposal fee. There will be absolute no credit or refunds given to abandoned item.
·Buyers must bring the appropriate help and moving equipment especially for on location sales. There will be no personal room the liquidatorz Team to assist on location. You may need professional movers to disassemble and move your equipment. We can always refer movers for you.
·The buyer is responsible for safety and damage incurred while in the removal process on an onsite auction. Any damage incurred must be repaired to the satisfaction of the property owner, any damage to equipment purchased is responsibility of the purchaser and is a final sale.
·Should there be a discrepancy between the product description and the picture. Please contact our office and we will revise it.
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