PLEASE READ ALL ONLINE BIDDING TERMS AND CONDITIONS
PICK UP BY APPOINTMENT ONLY.
PLEASE PHONE 503-756-2629
ATTENTION!!!!!!!!!!!!! ONLINE BIDDERS
WE WILL NOT BE HELD RESPONSIBLE FOR ANY ITEMS THAT YOU ASK US TO DELIVER TO YOU. IT IS BY COURTESY ONLY. IF YOU ARE CONCERENED ABOUT YOUR ITEMS, PLEASE HAVE THEM SHIPPED AND INSURED,
A 10 PERCENT BUYERS PREMIUM APPLY FOR ALL CASH OR CHECKS. ALL ONLINE & PRESENT CREDIT 14% BUYERS CONVENIENCE FEE WITH NO ADDITIONAL CREDIT CARD USAGE FEE
PLEASE LET US KNOW IN AUCTIONEER NOTES WHEN REGISTERING OR BY EMAIL THAT YOU WANT TO PAY BY CHECK!!!!!! OTHERWISE YOUR CARD WILL BE CHARGED AND WE WILL NOT REFUND CARD OR BE RESPONSIBLE. ALL CHECK PAYMENTS MUST BE RECIEVED WITHIN 10 DAYS OF AUCTIONS END. OTHERWISE YOUR CREDIT CARD ON FILE WILL BE CHARGED..
IF CREDIT CARD IS INDICATED FOR PAYMENT, YOU CARD WILL BE CHARGED WITHIN 24-48 HOURS OF AUCTION END,
CREDIT CARD PAYMENTS WILL BE SHIPPED FIRST. WE WILL NOT SHIP ITEMS UNTIL YOUR CHECK HAS BEEN RECEIVED.
WE DO NOT ACCEPT CHECKS FOR PURCHASES UNDER $300.00 ! ALL CHECKS STILL RETAIN A 10% BUYERS CONVENIENCE FEE AND YOU MUST HAVE HAD A 6 MONTH HISTORY WITH OUR COMPANY.
YOU MUST HAVE A CREDIT CARD ON FILE FOR SHIPPING. WHETHER PAYING BY CHECK OR NOT
ALL SHIPPING WILL BE CHARGED A 4% USAGE FEE
RETURN POLICY:
ALL ITEMS ARE SOLD AS IS, AND WHERE IS, WITH OUT WARRANTY OR GAURANTEE. YOU MUST RELY ON YOUR OWN DETERMINATION OF AGE AND PROVENANCE.
IF UNDISCLOSED DAMAGE IS FOUND, YOU MUST NOTIFY US IMMEDIATELY
WE WILL NOT ACCEPT RETURNS IF NOT NOTIFIED WITHIN 48 HOURS OF YOUR ITEM DELIVERY.
PLEASE REMEMBER GLASS OF THIS AGE HAS MANUFACTURER BUBBLES, STRAW MARKS AND OTHER IMPERFECTIONS. PLEASE INPECT YOUR ITEMS WHEN YOU RECEIVE THEM!
RETURNS ACCEPTED AS LONG AS BURNS AUCTION STICKER HAS NOT BEEN REMOVED.. ALL RETURNS ARE SUBJECT TO AUCTIONEER'S APPROVAL, AND WE DO NOT EXCEPT FRIVALOUS RETURNS. ALL RETURNS POSTAGE IS SOLE RESPONSIBILITY OF BUYER.
PLEASE ALLOW UP TO 3 WEEKS TO RECEIVE YOUR ITEMS AFTER RECEIPT OF PAYMENT
PLEASE READ ALL ONLINE BIDDING TERMS AND CONDITIONS
Please read the following terms and conditions carefully as they are a legal binding contract between you (the Bidder) and Burns Auction Service. To register and bid in this auction you must agree to these terms and are bound by them as a bidder.
All items are sold AS IS, WHERE IS, with NO WARRANTY expressed or implied. It is the responsibility of the buyer to determine the condition of the items and bid accordingly. All items must be considered used or previously owned. Place your bids accordingly and read all descriptions and terms prior to placing your bids. No refunds will be issued. WARRANTIES/REPRESENTATIONS
Written and oral descriptions are our opinions and should in no way be construed as a guarantee of any kind as to authenticity, age, condition, materials or any other feature of items being sold. Burns Auction Service attempts to catalog every lot correctly and will attempt to point out any defects but will not be responsible or liable for the correctness of the catalog or other descriptions of the lot including genuineness, attribution, provenance, authenticity, authorship, completeness, condition of property or estimate of value. All measurements are approximate. Antiques, by the very nature of their age, have wear that reflects their years of use. As a result, honest wear earned from use is to be expected and is sometimes the proof that an item is an antique. Normal wear will not be listed. Buyers who would like to know the fine points regarding condition should call. We recommend prospective bidders examine all items in which they have an interest. By placing a bid, either in person, by phone, absentee or via the Internet, you signify that you have examined the items as fully as you desire to or that you have chosen not to examine them. If you require absolute certainty in all areas of authenticity, and the results of your evaluation leave uncertainty in your mind, we recommend you have an expert examine the lot for you or do not bid on the item in question. We do not give refunds! All sales are final!
WITHDRAWAL OF LOTS
Burns Auction Service reserves the right to withdraw any lot at any time before the auction without liability. Berner's Auction Gallery and any of its employees reserve the right to bid on any merchandise offered in course of auction with the permission of BurnsAuction Service
Please inspect the written information and read lot descriptions carefully. You are bidding on the described item, not the photograph, occasionally the wrong photo may be displayed. Contact us if you are unclear as to what is included in a lot.
Once you place and confirm a bid through our bidding platform, you cannot remove or lower a bid. No bids will be removed once they have been placed.
We reserve the right to add or remove items from the auction, split or combine lots.
BIDDING PROFILE:
When you register to bid with Burns Auction Service, you must create a bidding profile. This profile contains your personal information – you can always view and edit your profile by logging into Hibid. It is YOUR responsibility to ensure that all the information on that profile is VALID and CURRENT. We rely on this information to contact you and process payment. Address, Phone, Billing, Credit Card and Email information are particularly important! If you need help logging in or resetting information in your profile, contact us.
EMAIL RESPONSIBILITY:
In order to register to bid in any online auction, you must have a valid email address. It is YOUR responsibility to ensure that your particular server accepts emails from our server. We use email as our primary method of communication and you will not receive any other method of bidding, registering, or invoice confirmation from us, so make sure your emails are working.
BUYERS PREMIUM:
A buyer’s premium will be added to each online purchase. Online buyer’s premium is 14% unless stated otherwise: (10% buyer's premium and 4% credit card fee. So if you bid $100.00, at checkout you will be charged $120.00. Each and every time you place a bid, you are agreeing to the total bid price of your initial bid plus buyer’s premium.
AUCTION CLOSING:
Our online auctions may also be live auctions. We allow online pre-bidding until our sale goes live in-house. You can then bid in real time, against our live in-house floor bidders, and utilize our live video/audio.
Our auctions offer MAXIMUM BIDDING. This means that you can bid a higher number than the next “Asking Bid”. You can place a max bid at any time in the place bid space by simply entering the highest number you want to bid. When you place a MAX BID, the current bid price will only go to the next increment, or one increment over someone else’s max bid if one has been placed. The computer will bid for you in the pre-determined auction increments up to your highest dollar entered only if someone else bids against you to raise your bid to that dollar amount. When someone has already entered a MAX BID on an item you are bidding on, the system will automatically bid for you until you are the current high Bidder or you reach your MAX BID. If you have reached your MAX BID and are still not the current high Bidder, the system will give you the opportunity to enter another MAX BID.
Bids will be placed in the order that they are received. If TWO buyers enter a MAX BID of the same dollar amount, the buyer who entered his/her MAX BID FIRST will be the bidder that is in at that price. If you bid a certain amount and see that the bid is indeed that amount, but you are not the 'Winning Bidder', that means that someone else had a max bid of that amount and so their bid was placed into the system ahead of yours. The best way to know if you are out is to check your email as you should get an email every time you are outbid.
A person bidding at a live auction will always take presedence in a tie over internet bididng
We are not responsible for internet malfunctions, loss of connection, or system glitches that may prevent you from placing last minute bids, or receiving notices from us. Don’t wait until the last minute to bid; if the system is busy, your bids may not process within the last seconds of a lot closing. Also keep in mind that we are accepting live floor bids. Many times the hammer has dropped before your bid can be accepted. Do not hesitate or you could miss out!
PAYMENT:
WE RESERVE THE RIGHT TO CHARGE YOUR CC ANYTIME DURING THE AUCTION. IF IT IS DECLINED YOUR ACCOUNT WILL BE DISABLED. TO RESUME BIDDING AND MAKE PAYMENT GOOD CALL 503-756-2629 DURING AN AUCTION. THANK YOU.
A Valid credit card is required for bidding approval. We accept Visa, MasterCard, Discover and American Express. No other payment method will be allowed unless it is specifically stated, or Arrangements have been made. Currency: USD only. WE DO NOT ACCEPT PAYPAL!
If charges are declined by the credit card processor, you will be notified of the NSF transaction immediately. You will then be given 24 hours to contact us with an alternative payment method.
Burns Auction Service will charge Purchase price, Buyer’s Premium charges and any applicable USPS shipping plus handling fees to the credit card that you have recorded in your profile. We charge your card twice once, for purchases and again for with shipping/handling
Should you fail to pay or your card defaults, your bidding privileges may be suspended. Bidding privileges may be reinstated when default has been satisfied. Subsequent defaults may result in bidding privileges being blocked or denied. Such action may be taken at the sole discretion of Burns Auction Service
Payment in full is required before receiving your invoice itemizing your purchases and fees, and before your items will be shipped.
INVOICES:
Once your invoice has been paid (your card has been processed), we will send you an invoice via email with confirmation of items won, the purchase total, and applicable fees.
If you do NOT receive an invoice, you can find the invoice in your profile on our website. You may also contact us to resend the invoice.
PICKUP:
If you are unable to pick up within 30 days, you must send a representative to pick up for you or forfeit your items.
Items may only be removed upon receipt of payment in full.
Buyers who do not pick up their item(s), or leave any items behind, at the specified pick-up time may be subject to additional service fees. Ownership of those items will return to the seller and the buyer will forfeit any and all rights to the item including payments and refunds.
You MUST bring your own packing materials, moving equipment, and adequate manpower to safely and properly remove your items during the specified pick up time.
The buyer will be responsible for the ANY damage that occurs to an individual item, or the pickup location during the removal of item.
SHIPPING:
Please be aware that these terms are GENERAL INFORMATION for all auction listings and special terms can apply. When such Special Terms apply we do our best to outline those in an Information lot at the beginning of the auction catalog (large items and/or furniture, for example).
In most cases we do accommodate shipping requests. However there will be times, due to size of item(s), quantity of Item(s), staff availability, etc. that you may need to make other arrangements.
If we do not hear from you within 24 hours of the auction's closing to arrange pickup, we will assume you want your items shipped.
Shipping charges will appear as a separate charge after purchases are packed and ready for shipping. We will attempt to combine items into as few parcels as reasonably possible to reduce the shipping costs. We cannot estimate shipping costs until items are boxed for shipping. We charge what the carrier charges us with handling based upon the package size needed. All purchases will be shipped to the buyer via USPS Priority Mail or FEDEX. depending on size of parcel (we reserve the right to select which service to use). If you would prefer to make your own shipping arrangements and send us a label for your item(s) simply contact us and let us know.
Handling:
Our handling fee is calculated based upon the size of the package needed.
Insurance:
ALL parcels shipped from Burns Auction Service include insurance. This will be included in your shipping fees and charged on your invoice. If you purchase an item and feel that it is valued higher than the invoiced purchase price you will need to call us and request additional insurance coverage along with the amount you would like your shipment insured for.
Handling Fees .
Shipping and supplies are expensive and costs are rising by multiple shippers If you disagree with shipping costs you may pick up your items at anytime. Below are our handling fees which do not incluse actual shipping
USPS 7X7X7 Priority Box ........5.00
USPS 12X8X8 PRIORITY BOX.. 10.00
MEDIUM Box measuring 17X12X12....25.00
LARGE Box measuring 21X16X17 ....40.00
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