Auction Terms & Conditions Once you have Placed a Bid, your Bid can not be retracted. A 15% buyer's premium and 8.25% sales tax will be added to all sales. There are NO refunds, returns, or exchanges. All items are sold AS IS. All sales are final. With this said our team wants you as valued customer to be happy! We are here to work with you if you get a product that was not pictured correctly or damaged. We accept Cash, Visa, MasterCard, Discover. Sorry, NO checks and NO American Express will be accepted. PICK UP is now by APPOINTMENT ONLY! River City Furniture Auction will call you to schedule your pick up time. Please call or email to confirm your pick up. Our employees are happy to gather your items together and can carry larger merchandise to your vehicle. All items must be picked up within 14 days of the Auction close date, or your items will be forfeited.. Buyer accepts responsibility for ensuring pick up in a timely manner. Buyer accepts responsibility for ensuring all items on the invoice are loaded into the vehicle. There will be NO Refunds for the items that are relisted and Sold. Buyer accepts responsibility for ensuring pick up in a timely manner. A $10.00 per item a day feel will also incur. Refund/Return Policy: Customers have 7 days after the Auction closes to alert River City Auctions local warehouse with any questions, concerns, or potential issues with items labeled as “New”. All “Store Return'' items are SOLD AS IS and are bought at the customer's OWN RISK. No refunds or exchanges will be given to “Store Return'' items. By providing your mobile number, you expressly consent to receive marketing and non-marketing text messages from River City Furniture Auction, including SMS or MMS text messages made with an auto dialer, at the mobile number you provide. These messages can be recurring. Opting in to receive marketing and non-marketing text messages is not required to purchase any products or services from River City Furniture Auction. By providing your mobile number and opting in, you agree you have ownership rights or permission to use the number given to River CIty Furniture Auction. You may opt out of these communications at any time by following the procedure established by the text message. For example, replying "STOP" to any message you received. After this, you will no longer receive messages from that particular long or short code. If you want to join again, you can reach out to River City Furniture Auction and you will start receiving messages. Message and data rates may apply. You can receive assistance in regards to messages at any time by calling River City Furniture Auction at (210)-996-8365 Item Condtion: Excellent: -Items in excellent condition are typically new or in pristine condition. -They show minimal to no signs of wear, use, or damage. -There are no scratches, dents, stains, or other visible flaws. -All parts and accessories are included and in perfect working order. Items in excellent condition are often considered as good as new and may come in their original packaging. Very Good: -Items in very good condition have been gently used but are still in a well-maintained state. -There may be some minor signs of wear, such as light scratches or scuffs, but nothing major. -All essential functions and features are fully functional and operational. -Any included accessories or components should be in good working condition. -While not in pristine condition, items in very good condition are typically in a condition that is still highly usable and appealing to buyers. Acceptable: -Items in acceptable condition are used and may show noticeable signs of wear and tear. -There may be scratches, scuffs, dents, or other visible cosmetic flaws. -While they may have some cosmetic issues, they should still be fully functional and operational. -Accessories and components may be included but could also show signs of wear or minor damage. -Items in acceptable condition are often priced lower than those in better conditions and are suitable for buyers who prioritize functionality over appearance.